FAQ’s

 

WHAT IS THE VOLUNTEER INCOME TAX ASSISTANCE (VITA) PROGRAM?

 

As part of the Northern Virginia CASH Campaign, the Volunteer Income Tax Assistance (VITA) Program provides free tax preparation services to low-income families. Working with local businesses and government agencies, the mission is to raise awareness about the Earned Income Tax Credit (EITC) and increase financial literacy among low-income taxpayers. Since 2007, the coalition has completed 31,446 free tax returns, bringing back over $84 million in refunds to the Northern Virginia community!

 

WHERE WILL THE SITES BE LOCATED?

 

Site arrangements have been made at various convenient locations throughout Northern Virginia, including Alexandria, Arlington, Fairfax, and Prince William Counties.

 

 

WILL MY VOLUNTEER EFFORT REALLY MAKE A DIFFERENCE?

 

With the help of 294 dedicated and trained volunteers, staffing 14 VITA sites and six facilitated Self Assistance (FSA) sites, 5,459 low-income families saved more than $1 million in professional filing fees, and prepared and filed their 2017 tax returns receiving more than $8.3 million in refunds this tax season. Over $432,000 was awarded back to those families who qualified for the Child Tax Credit (CTC) and the average Earned Income Tax Credit (EITC) recipient received $1,866.

 

WHAT KIND OF FINANCIAL EDUCATION  SHOULD WE BE ABLE TO PROVIDE TO VITA CUSTOMERS?

 

The most significant financial education we provide is helping our clients understand their tax returns.  Our volunteers take their time and explain the returns to their clients.  A typical client question is – why is my refund different from last year?  This opens up a conversation about dependents, filing status, income and credits.  We also spend time helping clients understand their Forms W-2 and paystubs. For more information on additional financial resources provided through VITA, click here .